Parents are more concerned about their children’s online safety during remote learning

The above headline ran in the NY POST recently and cited research commissioned by Lightspeed Systems, which offers online safety and analytics solutions and conducted by OnePoll, the survey found 84 percent of parents whose child uses a school-issued device for distance learning (approximately 1,000 respondents) have had to learn how to use it alongside their child.

Seemed like a goof time to share some resources for families:

Top tips for internet safety at home

Digital citizenship begins with you

How dangerous is the online world? myth vs. fact

Top tips for online safety PowerPoint presentation (for parents)

Stay sharp on internet safety at home


Are you ready for this?

Super excited to be presenting with Goldie Hawn from MINDUP!

We have pulled together a bunch of amazing ideas from teachers around the world for others to use to support well-being in these challenging and complex times.

Catch this session live and the others on-demand

A Collaboration with Microsoft Education.

Education Reimagined

The COVID-19 pandemic has generated a torrent of individual and small-group responses as to how education could be transformed. We have found a groundswell of interest in the question, “How best to take advantage of the new opportunities arising from the disruption?” What people desperately need are opportunities to team up and find pathways of action that can deepen learning for students and teachers and to engage in new ways of learning that result in better outcomes.

In the paper, the authors argue that the solutions lie before us.

Collectively, we have the opportunity to creatively manage the immediate issues and learn from this remote experience, while building a bridge to a reimagined education system.

the authors outline a strategy for moving from this crisis to a future-focused system.

Adapted from the full blog

Download the paper here

New PODCAST: Introducing Staff of 2030

insider series


Join host Matt Miller as he talks with me about new research from The Economist Intelligence Unit, which highlights the skills and training educators need to be successful in helping their students thrive.




concentrated diverse coworkers of different ages using laptop in office

Photo by Andrea Piacquadio on

Infographic: The Staff of 2030

Full paper The Staff of 2030
Blog: Emotion and Cognition in the Age of AI: New research from Microsoft Education

and The Economist Intelligence Unit
Microsoft Educator Center and Microsoft Innovative Educator Program

Microsoft Education | Site | YouTube | Blog | Twitter | Facebook | LinkedIn | Instagram

Matt Miller | Site | Twitter | Facebook | YouTube 

Mark Sparvell | Site | LinkedIn | Twitter

What are your main challenges with remote teaching?

500 teachers responded to this question in a Global Educator Collective on FB.

Skype 2

1.Continued engagement/ attendance/ motivation was by far the most identified challenge. Many noting as time goes by a decrease in participation, completion and quality. Distraction by digital was flagged e.g. social media.

2.Submitting empty doc/ not submitting this was the next largest and was related also to incomplete or inadequate work being submitted.

3.Communicating with parents/ supporting parents to understand how and when to support this was reflected with parents appearing not to be supporting the students when required or ‘buying in’ to excused made by students for non-completion etc

4. Time taken in prep for teachers felt they were spend a large amount of time learning new tools, creating content and as a result were feeling burnt-out, tired and fatigued.

5. No assessment/ difficulty assessing/ grading  many tied this to motivation with students have ‘optional’ engagement, receiving ‘standard passing grades’. Other talked about difficulty tracking submissions across platforms, grading or providing feedback on digital content or simply knowing who was where, doing what and when. A number noted ‘cheating’ as a concern.

Kids with no device or access this remains a constant stress for teachers who worry about students and ‘doing a good job’ for all students.


Other comments/ challenges

I feel like I’m failing not providing the high quality learning I usually do +1 (losing momentum +1  +1) +1 +1+1

Early years must have support +1

Kids, teachers and parents fatigued by communications

It feels cold, I like collaborating with colleagues

No ability to provide consequences for non participation

Hands-on learning difficult to structure

Students with additional learning needs (ELL, IEP,  Early Years_


Easy Tech Tools for Parents supporting Remote Learning


The remarkable Mike from Microsoft has put together this awesome collection of easy-to-follow videos to best support all learners but particularly those experience difficulty with reading, writing, math or communication.

Top 3-5 Learning Tools scenarios for parents/guardians

Immersive Reader for reading, math
Dictation in office apps
Math tools in OneNote
Presenter Coach for communication practice

Top 3 tips to know  about Learning Tools

Free, built-in across Office and Windows, Teams
Immersive Reader everywhere, how it works, etc.

Top 3-5 ELL scenarios for parents/guardians 

Microsoft Translator for teacher communication – look at playlist, see videos
Translate in Word, PDF, Outlook, Teams messages
Immersive Reader for translation content

Top 3 Office tips for ELL

Translation in Word, Outlook already there
Immersive Reader in Word and OneNOte to translate and read aloud
PPT Live Captions and subtitle



Accessibility resources Microsoft Windows and Office

We know right now students, parents and teachers with permanent or temporary disabilities may be experiencing additional challenges as they access the valued content for remote learning.

This collection of resources included a HELP DESK, 24/7 Chat support and brilliant How-To-Videos to super charge inclusion and accessibility.



Chat with us

chatLaunch chat

Chat with an expert 24/7. Receive answers to your questions about disability support all week long, day or night.


callCall us

Call 1 800 1441 0976 (PLDT)

Available Monday to Friday from 9 AM to 9 PM, and Saturday and Sunday from 10 AM to 6 PM (local time). Call 1 800 1441 0976 (PLDT) or 1 800 8908 8369 (Globe Telecom).


phoneBe My Eyes

Get the app

A free app that connects blind and low-vision people with volunteers for visual assistance through a live video call.


Disability Answer Help Desk

Visit the Microsoft Disability Answer Desk

Disability Answer Desk is where customers with disabilities can go to get support with Microsoft Office, Windows and Xbox Accessibility. This includes product issues, accessibility questions and use of assistive technology.


Microsoft accessibility

Find product information and easy-to-use guides for Microsoft accessibility features.

Visit the Microsoft accessibility site 


Office accessibility centre

Find step-by-step instructions for using Microsoft Office with assistive technologies.

Get accessibility help for Office 


Windows accessibility

Need help with Microsoft Windows? You’ve come to the right place for accessibility information.

Get Windows accessibility help 


Microsoft Teams accessibility

Find guidance and best practices for accessible meetings, chat and collaboration across your teams.

Get Teams accessibility help 


Video support

Check out self-help video guides can offer you additional support by walking you through each step.

Browse our self-help videos 




Mental Health Awareness for Remote Workers: Practical Guide for Businesses

mental health

This brilliant guide from GLIDE  offers lots of helpful information such as:


  • The biggest struggles of remote workers:

A  2019 study found that 22% can’t unplug after work, 19% feel lonely, and 8% can’t stay motivated. Blurred boundaries between work and home life and lack of collaboration are also key problems influencing well-being.


  • The importance of creating ‘culture’ in remote teams:


How it makes a huge difference to employee happiness and how to build trust and a healthy work environment.


  • What employers and managers can do


To look after mental well-being and recognizing mental health struggles amongst remote staff and colleagues.


Challenges include:



Get the full guide here


Remotely Yours: Possibilities and Perils for the ‘suddenly-distance’ worker.

Helping Remote Workers Avoid Loneliness and Burnout.

Aside from the many benefits, remote and flex work also present new challenges for managers.

In particular, I call your attention to two: burnout and loneliness.

This from HBR explores risks of loneliness and burnout.